Dear Juan Barragan, We are sorry you have not had a 5-star experience as we strive that all prospects and residents have a great 5-star experience. You are right to share that "Haydee is very helpful." Nevertheless, we are concern about what you are experiencing and would like the opportunity to address and resolve any issues. Please contact the office at (305) 944-7388 at your earliest convenience and we will set a time for you to come in to discuss how we can improve. We do our best to make our apartments a lovely home for our residents and look forward to partnering with you to ensure your experience improves.
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